Privacy Policy
Overview
This Privacy Policy explains how linecatcher ("we") handles information when you use linecatcher. Effective 2026-07-28.
Information we collect
Account details (name, email) to operate your account.
Billing details processed by Stripe to manage your subscription.
Caller phone numbers and SMS conversation content, to text back missed calls on your behalf — phone numbers are encrypted at rest.
Call and message metadata processed via Twilio to provide the text-back service.
AI usage metadata (tokens, timestamps) to enforce limits and bill fairly.
Support messages you send us to resolve your request.
How we use information
We use your information to provide and improve the service, process payments, communicate with you, and meet legal obligations.
We do not sell your personal information.
Processors we use
We rely on trusted third parties to run the service: Stripe (payments), Resend (email), and cloud hosting/infrastructure. They process data only on our instructions.
Data retention & security
We keep personal data only as long as needed for the purposes above, then delete or anonymize it. We apply encryption in transit, access controls, and audit logging.
Your rights
You can access, correct, export, or delete your data. Contact us at support@linecatcher.example.com and we will respond within a reasonable time.
Contact
Questions? Email support@linecatcher.example.com.